Faq

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  • [Q:] How soon can we get a reply after we send you an inquiry?
    [A:]

    We will reply you within 12 hours in working day. ...

  • [Q:] Are you a direct manufacturer or a trading company?
    [A:]

    We have our own international trade department, and we produce and sell ourselves....

  • [Q:] What products can you provide?
    [A:]

    We are a professional manufacturer of aromatic products. We can provide a series of products such as reed diffusers, scented candles, sachets, air fresheners, aromatic oils and dried flowers....

  • [Q:] Can you make customized products?
    [A:]

    Yes, we provide customized production services, which can fill orders according to the packaging style specified by the buyer and the perfume provided....

  • [Q:] What is the capability of your company?
    [A:]

    We have more than 250 employees, and have established a packaging design center and essential oil research facilities, dedicated to producing higher quality, lower cost, and more advanced fragrance products....

  • [Q:] How does your company guarantee product quality?
    [A:]

    We will have corresponding inspections after each process. For the final product, we will do 100% inspection according to customer requirements and international standards....

  • [Q:] What is the payment method?
    [A:]

    When quoting, we will confirm the transaction method with you, FOB, CIF, CNF or other methods. When mass production, we usually pay 30% advance payment first, and then pay the balance after seeing the bill of lading. Most of our payment methods are T/T, of course, L/C is also acceptable....

  • [Q:] Where are your goods mainly exported?
    [A:]

    We currently have customers in the United States and Europe, such as BBB, household products, TK, Burlington......